As I sit here after my admittedly very tasty meal (iceberg wedge salad with blue cheese sauce followed by a petit filet and veggies) I am still annoyed that I asked for some ciabatta bread with my meal and was told that the chef "said no because that bread is only for the escargot dish".
Are they joking? No, they aren't.
I was completely willing to pay $5 for a side of bread, but apparently the bread is just too valuable and can only be served with the escargot! Anyways, the silly arrogant chef brings this meal down from what would be a 5/5 to a 3/5. Maybe next time you can get there, chef!
On a side not the meal was great, waitress was great, if only I got what I politely asked for AND was willing to pay for!
So we enter a packed restaurant and are told that there is no waiting list for tables, but that we should wander around the restaurant until we find a table that is leaving???
There were in fact 5 people doing just that.....come on hire a host/hostess.
I don't want to circle the restaurant looking for people leaving, nor if I had a table would I want people looking at me to hurry up and leave.
I have eaten there before (didn't get to this time), food is just OK.
I grew up in Montreal so I am familiar with what the benchmark in Bagels is. Before people rave about this place they should first try some bagels fresh out of the oven at St. Viateur Bagel, Mount Royal Bagel, Queen Mary Bagel etc. etc. Rock Salt bagels would have a hard time competing in Montreal. Yes they are better than many places out west but that doesn't make them rave worthy. Firstly they are still too thick and doughy. So when you bite into it you get too much doughy center compared to crispy exterior. They are too heavy and not light enough. It takes years to develop a proper bagel making technique. They are still too much like a bun. They are also not crispy enough. Some of the ones I bought were sesame. Well the sesame seeds were not even toasty and crisp. That is a part of the flavor! Within hours they are no longer nice without maybe toasting them. I bought a half dozen for almost what I could buy a whole dozen for at St. Viateur. I also bought some smoked meat. The price was ridiculous to the point of insulting. But I wanted to try some. Hey this is brisket not Wagyu beef!! They better improve their sourcing because I can buy real Montreal smoked meat for less than half that price. YES right here in Vancouver!
Service is slow. To get my smoked meat she pulled out several small chunks wrapped in plastic bags. This caused discussion with other staff before showing them to me too choose. Both options were overly fatty. She sliced the meat extremely thin. Probably because when you order a sandwich it is paper thin. The texture of the meat was lost. The woman flinging the bagels seemed totally uninterested in what she was doing. Once flung she just walked back and sat down again to continue what she was doing. Not very inspiring quality control.
My husband and I got banned for life for complaining about the quality of the food. We ordered the Bam Bam Shrimp and Crispy Mozzarella Triangles which tasted like they had come out of a frozen package. After taking two bites, we complained to the manager about the quality of the food in disgust. This is when we were told that we were banned for life from the establishment. When asked for the reason why, we were told point blank that the reason we were being banned was because we had complained about the food. Even after offering to pay for the bread we had eaten (which was delicious and plentiful) we were told that our money would not be accepted and to leave immediately. Talk about unacceptably petty behaviour. Both my husband and I present in an alternative fashion and the feeling of being judged for it was palpable and part of the motivation for banning is was almost certainly the fact that we are 'undesirable clientele'.
To speak of the positives of the experience, not only was the bread very good but our waiter was incredibly helpful and got the manager for us immediately. Our complaint is, specifically, with the manager and the food quality.
Even were we not banned for life, my husband and I would never eat at this place again. We were treated poorly, the food was terrible and apparently if you complain you run the risk of being banned for life. The worst restaurant experience I have ever had.
I've been here for many times and never had a complaint. The food is great & the service is truly amazing.The food is great portioned , the value is simply fantastic...you get a good tasty soup, spring roll, and your main course…I love green curry & pad Thai here. i can eat here very often eve though lunch or dinner. My favourite Thai restaurant.
This is the seond time I went there and both times I didn't get any service and walked out!
Today I waited at the front for someone to seat me (about 3 minutes with NO acknowledgement) nad finalyy a waiter came by with a tray of empty glasses. As he walked by he asked where I wanted to sit, so I told him and he kept walking. I thought I was suppost to follow him so I did but then he walked into the kitchen so I waited again.
Finally, he came back and told me to sit any where I like, so I did. He brought me 2 drink menus and the fresh sheet but no regular menu. I waited about 10 minutes for him or any one to come back to take a drink order or check in, but no one did. I tried getting service from 2 other waitresses in the area but no one came over when I waved at them.
I gave up and walked out. No body paid any attention.
First time I went I at least had food. It was good but the service was also really bad then too! I had to flag donw the bartender to get the bill, even though my friend and I had wanted anothre drink and maybe desert. Sucks!!
And both times sevearal of the tables were dirty but no one was there.
It's like the waiters just don't care.
Worst service and delivery ever. The guy yells at the kids that work there and is soooo mean. In Poco it's known as the worst place to work. You only work there if you are desperate.
I tried to order pizza for delivery and they only accept cash or credit. What pizza place doesn't have a debit machine nowadays? So then they won't take my order until I give them my credit card info. I can't just pay when it comes? How fricking aggravating. So I go to find my card and they hang up on me. So I have to call back and reorder. I give all my info and then later the bimbo calls back and says that my card was rejected! Lol - it fully paid off always. Whata stupid place . Dumb girl probably couldn't figure out haw to do,it. They staff there is awful - bottom of the cuz no one wants to work ther. Don't support this bad place and nasty owners
Really good, inexpensive Chinese food. I used to pass by this place quite often and would ignore it because it wasn't very flashy or full, but don't let the simple looks of this place fool ya. I prefer Timkee to most places because the dishes are authentic (the beef dishes are to die for) and there is an ample variety to choose from. I usually am a little wary of long menus because I feel that there can be a lot of dishes that are not well made, but I guess there are some exceptions. In other Chinese places that I go to I usually end up having to add a ton of salt before eating so that the food can taste good...not the case here. Not to mention that their take out service is pretty good. Tried it out a couple of times, very fast and friendly delivery guy. Haven't had any terrible mix-ups or bad orders yet.
It was my turn to head out for lunch to where one of buddies live which unfortunately was in New West...man that's far but its a give and take system. We decided on 1pm to hopefully avoid the lunch rush. Ive been here before several years ago....I always thought the food was good and prices were cheap. As I reached there...no parking on the front as it was full...had to park on 12th Ave. BUT do not park on the opposite side next to the pedestrian controlled walkway where the stop sign was. I was told by a customer that its an automatic ticket!!! My buddy had to park across the street on 12th Ave. as well.
Anyways, the restaurant was full but we only had to wait maybe 5 to 7 minutes. Ambiance?? Well...hasn't changed at all...still looks the same....rosewood chairs, tables covered in dull yellow cloth with large piece of glass over it ( easier to clean). The new thing is the lunch special menu is right in front of you as you sit down...22 or 24 special items...all under $12 bucks but we decided to order the combos off the main menu (3 fixed items on a large oval plate) I ordered the 2B combo which was chicken chow mein, deep fried prawns and ss boneless pork. My buddy ordered 2A combo ( chicken chow mein, bbq pork fried rice and ss boneless pork. I do have to mention there were several other combos on the lunch sheet but they were only 50 cents cheaper...no big deal.
I think we waited for 10 minutes for the hot food to arrive. The service was okay as the 2 waitresses were busy walking back and forth pumping out the food. When the food arrived..huge portions like I remembered it. Taste?? Chicken chow mein was a heaping hay lot....moist egg noodles covered in dark sweet soy base with chicken slivers and the usual veggie suspects..retro standard as most Chinese restaurants are using the wonton style noodles which I don't like. The sweet and sour pork was fatty meat with dark glossy neon red sauce....balanced with pieces of onion and green pepper. My 3 piece prawns were a disappointment....batter was way too thick..... I don't remember these being this hard!!!???... they should have watered the batter down with some club soda!!! I might have to skip this next time I come here.
In the end, both of us were stuffed and had to get doggy bags...way too much food but that a good thing. Both our meals cost $11.50 each..So, stop by this hole in the wall for some huge portion eats but make sure your stomach is empty!! Thanks for reading.
As usual unclean for an asian restaurant, prices is ok, and hard to find a parking, perhaps i am nit used to this area...lol. Flavored broth good but too much MSG that make me allergic, i couldn't breath after eat their broth. I have try to come back here 2nd time but....still the same. i don't think i will come back here the 3rd time.
The family run this restaurant Pho 99 is in a very convenient location on Alexandra Road, Richmond across from the hotel La Quinta. Unconventionally clean for an asian restaurant, nice decoration, good prices and free parking. Great flavored broth, good value, pleasant staff and convenient location. Especially these food here taste like home cook, not too much MSG because i am allergic with them. That why i fall in love with PHO 99. It brings me back here every other day either for lunch or dinner. They also have many other offering if pho isn't your thing. I would dare say that this is the best vietnamese restaurant in...
We were looking for a great pasta place in White Rock. The Italian Touch? The first 2 visits, the food was superb, the people & experience were great, the view...magnificent! ...however on the third visit ...the same seafood pasta dish had significantly less seafood [?], and it was "bland"...and I re-iterate "bland". How could the chef create such a sub-standard product , knowing it was going to be served to a regular paying customer, that pays his/her wages? But then, it may have nothing to do with the chef, perhaps austerity measures by management? It was either a one off mistake, or someone just doesn't care. [and i feel badly for this review as the people are so nice]. In the end, I had to share my wife's disappointment...and embarrassment....and now what to do? Re-visit The Italian Touch...and "huckle" for more seafood and flavor while ordering the dish...or just go to the pub next door for a refreshment...and a walk...and eat at home.
|1.||Stepho's Greek Taverna|
|3.||Anton's Pasta Bar|
|8.||Phnom Penh Restaurant|
|10.||Kobe Japanese Steak House|
|12.||Gotham Steakhouse & Cocktail Bar|
|19.||Les Faux Bourgeois Bistro|
|2.||Steveston Pizza Co.|
|3.||Sushi Shelter 101|
|4.||Seasons in the Park|
|6.||Talay Thai Restaurant|
|7.||Diva at The Met|
|8.||La Charcuterie Delicatessen|
|11.||Thomas Haas Chocolates & Patisserie|
|12.||Guu with Garlic|
|13.||Firehall Bistro, The|
|15.||La Grotta Del Formaggio|
|16.||Salade de Fruits Cafe|
|18.||Pink Peppercorn Seafood House|
|20.||Blue Water Cafe + Raw Bar|