Two friends and I arrived at 1:00 pm on a lovely sunny holiday Monday and sat out on the patio. First sign of trouble was when we asked the waitress what draught beer and lager they had. Silence. Don't think she knew what draught meant. We were given the dinner menu. I ordered the crab cakes, but was told they were out of them. I opted for the queen cod burger. One friend ordered the fish & chips, the other friend ordered the chicken pot pie, but they were out of that, Okay then, how about the Guinness pie, sorry, out of that too. He opted for the fish & chips. The food came after a reasonable wait. The cod burger was dry and greasy, the fries were delicious. My friends said the fish & chips were okay. Coffee was plentiful and the wait staff attentive without being intrusive. Going home we all agreed the setting and ambience were great, but 3 menu items not being available at 1:00 in the afternoon was ridiculous. Found out after we left that they have a brunch menu and they also have daily specials. Why were we not told about them when we sat down. We won't be back.

Came on a weekend and they were just cleaning up after a big group had taken over the restaurant. Reservations for 7:30 but didn't get seated until closer to 8. Nice small restaurant with a great ambiance, small 2nd floor overlooking resto. Sat on the main floor which is just Ok. Ordered appies right away and had the pate - very good, crab cakes - just OK as not much flavor. However the order tood about 45 mins to arrive. We ordered the mains before the appies arrived and that took over 1 hour to arrive. Tried the rib eye - very thin cut, overcooked and chewy; stuffed chicken - average just OK and the mussels - very good. The manager/owner and server came to apologize for the wait and even took the steak dish off. Just the fact the kitchen couldn't push the food out fast enough, I would not return. Prices are pretty good but overall, lots of other places to go without having to wait for average food.

Never thought i would end up writing review but hey, it's worth the trouble! Went through the drive thru at around 12:30pm on Saturday and I ordered 20 nuggets and one was suggested by a crew member to be made a meal. As offered, I accepted it and the girl in the other window was smiling and seemed to be multi-tasking. She was friendly but I had to wait as she was busy with another customer.. Anyway I paid, and the line was moving quite fast and the girl at the last window was super friendly and greeted me right away. A guy handed out my order in about a minute. I was on my way to pickup a friend only to realize I didn't receive the fries that came with the meal in the bag.. I called in and a girl picked up telling me to come in and she will replace the fries for me, since I wasn't that far away.. What the heck I decided to come inside and look for a manager. If I Remember correctly her name was Annie and she was quite cute and super friendly. Not to add she's got a pretty face. She apologized for the inconvience and was quite professional about the whole mishap. She asked me to take a seat while waiting for my order to be replaced. Customer service like that should be recognized. Whatever happened to that now a days in the fast food industry? A+ to her

My partner and I can here for brunch the other day. When we got our menus, he asked for a water and a mocha, and I asked for a tea. Our hot drinks came within a reasonable amount of time, but the waiter forgot his water. I had to ask for a new cup because there was a brown film on the inside of mine, which I was able to scrape away at with a spoon (to confirm it wasn't just coffee staining). The lady who replaced my cup moved my spoon form the dirty cup to the new one. WTF? I overheard the table next to us asking for a clean utensil, as well. Maybe they should be checking their dishes when they come out of the washer.

I had the eggs benny with bacon instead of ham. My food was lukewarm when it arrived. The bacon was about twice as long as the English muffins. It would have been nice if they'd cut it to fit so trying to cut and eat it wasn't such a hassle. The Hollandaise was lumpy - it looked like the egg had been scrambled, which indicates it had not been prepared correctly. The Benny tasted great but the temperature made it less palatable. The potatoes that came with did not appear to be seasoned at all.

My partner had the chorizo scramble. His was also lukewarm, and absolutely no attempt was made at presentation. It looked like food that had already been chewed. The salsa was cooked into the scramble instead of added after, which made for not only a damp scramble, but a soggy bagel underneath.

I would probably not come here again unless someone else was buying.

We finally had a chance to try out Burgers-Etc. Of course we did not get a burger this time round. Rainbowcrab had the smothered fries with pulled pork. She loved it! Raved about the pork, the bbq sauce and the fries. The sauce is sweeter tomato based kind with a good kick.
I had the combo which was on sale for only 13.99$ It came with 2 meats of my choice, fries and coleslaw.
I chose ribs and beef brisket. They were both very good. Tender, good flavour. I like my brisket a bit thicker cut, but still very good. I would go back again for sure.
One draw back of this place, rainbow crab says the woman's washroom is horrid. The door does not create any privacy, as it has a wide gab and does not go below your knees as you sit... HUM...

We went for a nice dinner after work. Unfortunately most of the restaurant had been taken over for a wedding. Only one small area was closed off for the other people. Unfortunately the whole night felt like the other diners were secondary, with no reduction in prices. They should have just closed the place for the night rather than trying to do both. There was no music at all. Then we were treated to the "check check check" of the microphone for 10 minutes. After that we got to listen to rude and unfunny speaches from wedding people. Fun atmosphere for us when we couldn't even see what was going on because of the divider. The small dining room was very open and mostly empty the whole time too . The carpet was stained. Then they came at 7 and said they hoped we didn't want anything else because the kitchen was closing to concentrate on the wedding. Good thing nothing on the small dessert list was interesting.

The food was really very average at best. After reading the reviews here I was hoping for much more - like "fine dining". The salmon burger was not a "burger" but rather a filet (very fishy flavored sockeye) which fell apart and was not coooked properly in the middle. It was supposed to have some very flavourful "aoli" but I could taste nothing but overpowering fish. It was also supposed to have "grilled pineapple" which at this place and price I would expect nicely grilled caramelized pineapple - NOPE a slice from a can warmed up on a flat top. I was not a fan - it was over $14. The chicken burger similarily was a chicken piece with brie and avocado which should have been delicious but didn't work. It was not finished. Fries were average to BORING.

I did not find the reviews for this place accurrate at all. Perhaps it would be better if you sat outside on a sunny day and just drank.

I had a completely different experience than the last reviewer which is why I'm submitting this review. We went for the all-you-can eat for lunch and thought the food was very good. You can't beat the price and in addition, the service we received was incredible. Our server was very attentive and always checked in on us (we were in a private booth) to see how we were doing, if we wanted anything else and to clear the empty plates from our table. Our food came out quickly and we will definitely come again. There are some items that are more delicious than others (i.e. the chicken teriyaki was not my favorite), but there are so many tasty items that it doesn't factor into my overall impression.

Phoned in for takeaway....but our order was misplaced!
A good 50 minutes later to add to the insult not only were we given the wrong order but also the entree was straight out of the fridge.
We did not realize this until we started eating the food which was stone cold.
Needless to say completely put us off eating the meal.
Would not go back.

Been going here since it opened as well as when is was on Denman. My all time favourite is the Katsu Curry. YUM!!!!! It is not the kind of Japanese curry you make at home or at your Japanese friend's place, but it's equally awesome and creamy. The Shrimp cocktail is delicious as well. We have tried almost everythign on the menu. Yes, the prices have gone up and the side salad that came included with some of the dishes is no longer there, but all restaurants that have been running a long time has had to make similar adjustments.

We have continued to go here because of the food. Sometimes, the service is lacking since there is only one staff/server in the dining room. At times, this causes her to be awkwardly rude and disrespectful. If the place is packed, you may be asked to leave before you are ready to leave! This is my only complaint.

BTW, the chef is Japanese and his wife, the server, is Korean.

We had lunch here today when it opened at 11:30 am and sat ourselves down. Its just a little restaurant and the atmosphere is okay. They have lunch special bento boxes for $6.99 which is really good value as the portion size is pretty decent. We both had the chicken & sashimi (4 pieces) bento boxes for $10.99 which consists of teriyaki chicken over a bed of rice, assorted tempura (1 prawn & a few vegy pieces), The tuna and salmon sashimi were very cold, fresh & of a creamy texture which was so delicious! You also get 6 large pieces of California roll and I decided on the yam rolls instead which are tasty. If you want miso soup,its $1.00. It doesn't take long to get your food. We will go back again soon...