I remember when the bun was a major part of making a White Spot burger delicious. Not any more - they just use generic buns, and they don't even toast them any more. I remember when "Triple O" meant extra sauce. Not any more - it's not only not extra, there's hardly enough. As for the "endless fries", I have NEVER been asked at any White Spot if I'd like more. Apparently these words are just words. My meal was edible, but there's no reason to pick White Spot over any other restaurant.
I haven't been back to this restaurant for a few years now. I thought I would give it try again with my husband. We had 8:00pm reservations and our table was not ready. At 8:10 the bar was offered to us and we decided to sit at the bar and have dinner there too. We ordered the bison carpaccio (shared). Husband had pork belly, scallops and I had the elk loin for dinner. Normally we would share an appetizer and have our own entrees and we would be more than satisfied. To our surprise, at this restaurant the portions were extremely small for their "larger" plates. I usually eat at the smaller portion level already and after eating here I was still craving for a burger. The way they priced the plates you would think you get a decent amount of food. It's not the case here. I look around the restaurant and wonder what other people are ordering. There is no way everyone is leaving here full unless you order your own appetizer, entrée and other small plates to keep you satisfied. My husband and I will not be going back again. Yes, the food was delicious, the ambience was nice and service was great but it's also about value.
My friends and I frequent this restaurant (particularly this location) a lot. The staff is incredible; the food is just really good. I usually order a double burger with fries; or the Salmon and Chips (both dishes are just excellent) got to say it's just very good food.
Do Have to say though; that their appetizers are not really a bargain however; they are good but just too expensive.
They also came out with a rewards program that if you buy 9 entrees; you get your 10th for free (regardless of price and no entrée is excluded as far as we know......but might want to double check with them first) and best part is; that if your friends in the party don't have the rewards; you can collect on their entrée.....
I just love the food and the ambiance......Be back soon
It's been quite a few years since we had been to IHOP (as the food is not quite as good as it once was....but I notice this all around at other chains too)
I came on Thursday with a friend of mine; and first trip was to the washroom. I noticed the water from the sink was cold (no hot water) I went to talk / complain to the manager. She said I could use the sink that was behind the counter....No apologies and seemed kinda cold about it......I felt she kinda had the attitude of "How dare you complain" This has happened to me at other establishments too....(most notably at White Spot or Milestone's) Usually the management or employee apologizes (and with a smile....could be fake, but that's ok too) and says they will do what they can to fix the problem as soon as possible.
Anyways; we sat down and ordered our food. I had a 5 stack original pancakes, and my friend an omelet with pancakes. The syrups used to be so good that in the past another friend and I would sometimes have a few spoonfuls of just the syrup......the only one now that's pretty good is the Butter Pecan......but our meal was delicious and a good price (mind you breakfast is generally cheap)
The service was something to be desired. Waitress never asked how our meals was....if we needed anything and never offered to re-fill our drinks.....Don't even think she thanked us.
The meal saved it; so I am sure we will be back to try again.......but really; worse service I've had at a restaurant in years
Quan's kitchen is your typical "ding ,ding" type diner.The microwaves are the primary source of the problem with their inedible chinese food.Truly shockingly bad taste,and texture(s) to meat dishes due to unnecessary use of microwaves, the abundant leftover food went straight in the trash.Real cooks use pans ,pots and grills to prepare fresh food, not reheat frozen rubbery entrees in microwaves .Bland ,tasteless and truly a waste of money.If you enjoy stomach aches eat at quans.
On multiple occasions, I have been kicked out of the restaurant for daring to come inside after 10:30 at night though their advertised hours are until 11pm. Usually I only get inside because the door is locked but another customer is leaving. The manager is exceptionally rude. Each time he tells me to go. "Get out. We're closed. I will not serve you." And when I mentioned this to other folks in the community, they tell me they've had the exact same experience. How dare we want to eat something during the hours the sign says they're open. I hope this guy gets fired for the bad name he's giving his company. I don't mind the food, when I'm actually allowed to buy it. I have already received an apology letter from Burger King's head office. And yet this continues.
Terrible service. I called to make a reservation for a party 12 to celebrate the holidays with my coworkers. The man on the phone told me that he put my name down and I that my reservation is confirmed. The next day I noticed on their website that they require a $100 deposit for larger parties which the man on the phone never asked me for. I thought it was strange so called in to verify my reservation and (as expected) they did not have my reservation nor did they not have space to accommodate us anymore. The person on the phone did not offer much of an apology except offered another day for our group of 12 (which requires EVERYONE to change their plans - these are people with family schedules to juggle around so it's not exactly easy to simply change dates). He did not seem very apologetic/embarrassed with the incompetence of his staff either. Definitely will not be booking any further after work functions here.
At the Haney Public House there is always a cold drink and good food awaiting you.The food is elevated far beyond standard pub fare,where the cooks definately care about producing quality meals with great flavours even when busy.Consistency is solid with menu items , and cool specials are added from time to time which add a freshness to the menu.Pints are cold and at the ready,friendly service and a fun time awaits!
First point is that food doesn't need to be saturated in monosodium glutimate.The ingredients should be the key flavour components to any dish.The oil used for frying here must be changed more frequently as the dark greasy appearance of the fried foods is not acceptable to serve.The slimy meats seen in many dishes are most likely caused by improper frozen food defrosting process ,and is suspect to probable future gastrointestinal pains for the unknowing patron(s).Basic food preperation techniques are clearly not being used.
A friend and I went here for dinner on Saturday night. It was busy so had to wait for a table. The place is super small and it's almost like café style. You order at the counter and then they bring out the food. The food was good but it was very noisy with all the bang etc. Hard to have a conversation. They were super busy and had lots of take out orders. I will go back but will do a take out. Lots of meter street parking. Prices were a bit on high side for Indian food. Naan or Rice are included with your entrée. The food tasted good.
A coworker of mine swore by this place, he really liked the food and something else he valued greatly was how they recognized him and knew what he wanted to order. I'm not a regular and don't want or need that, but I have had some things from here before and it was okay.
But not today. I had the Cali-box and some edamame.
- Edamame - while the portion was quite generous, they weren't very good. I can't put my finger on exactly what was wrong, they tasted just off somehow - perhaps old, not fresh? I've had frozen edemame that were far better-tasting than these. These also had absolutely no seasoning whatsoever. Found a packet of salt in my desk, thank heavens, which made them edible. Just barely.
- Miso - I really enjoy miso and I like salt, but the miso was so overly salty I I simply could not drink it and had to throw it out
- Tempura - 3 pieces of the tempura were good, but the rest were awful - very greasy, soggy and limp. There was no dipping sauce for the tempura, either.
- California roll - I needed a magnifying glass to find the avocado. I think there might have been a smear on the inside of the nori. They were pretty chintzyon the cucumber too, and the rice wasn't especially tasty, either, just didn't seem...fresh.
- Sashimi - fans of wasabi would have been disappointed, there was no customary dot of wasabi underneath on any of them.
- Koroke - the half piece was okay
- Salad - good, I liked the dressing. Too bad there wan't more salad as it was really the only thing I enjoyed
Great little restaurant with a small menu but they make each item so good.
We tried the brussel sprout salad for the first time. So good.
Kids were fighting for the last pieces... I beat them to it.
The nachos and tacos are good. Fresh ingredients, makes it messy but fun to eat.
It's a fun time out.
Had a family birthday dinner here.
Here's the Good versus Bad synopsis:
Reservations were made, accepted and a table was reserved for us.
They allowed us to use our ET Coupons for the meal. Some restaurants have lots of policy on this.
The "traditional style" bowls came out as ordered. Self-cook.
"Open-kitchen" concept so you see everything made.
Other than the NEW waiter that was serving staff, the other kitchen staff just stood there.
We ordered appetizers, they were cooked, they were placed onto the counter.... then just sat there for 10 minutes (I counted the minutes) getting cold while the waiter was busy with other tables.
The kitchen staff (3 of them) then stood there doing nothing but watch our appetizers (lamb skewers and wontons) get cold.
The rest of the meal was reminding the waiter we needed water, bowls, other cutlery, more food. We were extremely patient and he was very apologetic and gracious, but he was having troubles. He tried his best, it was his first week. He didn't get any help from his co-workers.
He gave us complimentary pop and dessert for our troubles.
We would return but the place needs to step it up if they intend to stay in business.
Besides our table, we only saw 4 more groups for the entire dinner.
If you enjoy plenty of salt, Pastameli is perfect for you. I ordered the Hawaiian ham and pineapple pizza. I couldn't taste the ham or pineapple because of the strong salt flavour. The tomato sauce was so salty that I couldn't taste any tomatoes. The crust was burned on the top and on the bottom. And it was very tough. All I could taste was salt. I was expecting a pizza that was rich and creamy from the ham and cheese, and sweet from the pineapple. What I got was salt, too much salt. I called the restaurant and spoke with the manager whose rudeness and poor attitude showed that he feels he is above constructive criticism. He mocked and ridiculed me until I hung up in disgust. Don't waste your money on the pizza at this place! The owner couldn't care less what customers think about his pizza.
I've been going to this place for years, as I only live a few blocks away. The restaurant has improved the quality of their breakfast dishes over the years, and I think they offer solid choices for a decent price. I have never ordered lunch or dinner here, as their offerings are not to my preferences, but breakfast is good.
I don't mind the very outdated and kind of drabby atmosphere. It's a typical diner, very similar to the types of diners I see in small towns. The customers who frequent the place are interesting and it's a fun place to people watch. They have a lot of loyal regulars... just like me.
Most of the servers are really friendly and helpful. Even the busing staff are polite and have welcoming smiles. Unfortunately, there is ONE server who is unfriendly and often rude. I do not like pointing out one person like this, but honestly, she is the only reason I hesitate to spend my money at this place.
I have noticed that this particular server is friendly with a few customers, but mostly she does not smile, barely says hello, does not seem interested in her job or care much about the customers or their needs. She seems to avoid my table as if I may be contagious. I have no idea if I said or did something that offended her, but then again, I don't generally have problems like that. But no matter how nice I am, how much I smile, or how much I tip, this one server always treats me the same. I don't think it's just me, as I have seen her treat many others like this too. It's just really sad, and not professional at all. I am a loyal, long term customer, and yet I do not feel welcome when I am served by this particular server.
Unfortunately, I have gotten nowhere by gently trying to address the issue directly with her. I don't feel comfortable pointing out this server's behaviour to any of her coworkers (although I'm sure they are well aware of it), and there never seems to be a manager onsite. I hope things change, otherwise, I'm going to start spending my money somewhere else.
Well we just came from the Tomahawk Restaurant in North Van. Soon as we walked in there was a staff hostess greeting all at the front door. Very friendly smile and asked us just to wait a moment, while they clean a booth for us. I only had a moment or two to look over all the wonderful items up front, sure brought back wonderful childhood memories. We were seated and a lovely young lady was a server. She was so pleasant and tentative to our needs. We were asked several times if our meal was to our liking and if we needed anything else. Everyone was so kind and smiles all around. The food, well it was out of this world. It was enough for 2 people at least. Very tasty and delicious. Was well worth the price. I enjoyed the fabulous bacon, out of this world tasty and tender. I would recommend this to all.
We phoned to order take out. They had a very rude manner on the phone. We were sure to specify we needed 3 chopsticks, soy sauce and plum sauce since we had none of them. Nothing was included. Most of the time they don't include it so we have to ask. Also, when we opened the prawn pockets the ticket they print out for each item to stick on top of the Styrofoam container was put inside the container laying across all four of the prawn pockets (can't be clean how do we know that paper didn't fall on the floor or something?). We tried pulling it off but the ink on the paper had transferred onto the food and the paper stuck to the sticky dough. We had to pull off half the dough. When we called they basically called us liars that we didn't' get any of the items we requested and to look again, really rudely. They didn't care at all about the pocket and wouldn't give a credit or anything. Cheapskates and so rude. Do not hire people for the service industry if they act like this. Or maybe they like it since it saves money here and there. Maybe they are told to ask that way by the owner? The food has gone downhill for the past 10 years and we will NEVER eat there again. Service was never 100% but this takes the cake. Remember there are plenty of places with better food and polite staff that we will be happy to spend our money on. You have lost more money by turning off us as customers and our group of friends than by saving on an order of prawn pockets you could have credited us.
Can't give them any higher rating than 1 star, wish we could give a 0.
the previous owners set the bar and left some big shoes for the new owner to fill. so far its not even close.
it used to be a great spot to get a quick cup of fresh coffee but now its the slowest process on lonsdale, I guess when there is only one staff working who has to do the til as well as make the coffee and god forbid if someone in line orders a gelato, your waiting close to 10 minutes for your americano
I have seen evidence of rat droppings on the floor, and I have overhead the owner saying they have a serious rat problem. he has seen the rats running all over the counters and even in the gelato coolers. We will not eat the baked goods anymore nor will we eat the gelato.
the owner seems to only hire young inexperience baristas which is fine if you give them the training but I dont want them training on my 4 dollar espresso. teach them after hours so my espresso isnt burnt or too hot.
when we order a cappicino, I want dont want a latte.
The previous owners would always make the temperature so the espresso was drinkable right away, not this owner. If I wanted to burn my mouth I would go to Starbucks.
the service is 1-2 stars out of 5 at best unless you are lucky enough to get Salvatore or his sister who definitely know what they are doing and know how to make a delicious Americano.
the atmosphere has dropped to 1-2 stars, unless there is a football (soccer) match on, then its ok. otherwise many of the regular clients have found another coffee shop.
food and gelato we wont touch because of the rats.
coffee depends on who is your barista, but 2-3 stars average unless Salvatore is your barista.
the new red seats outside are extremely uncomfortable..too bad it was a nice spot to sit and watch the passerbys.
Suggestions to the new owner
if it isnt broke, dont fix it. you didn't need to change anything.
Time to find a new coffee shop.
I was there with family friends tonight and saw the manager/owner of Dinaki's tell my friend who's blind that his guide dog must wait outside. After my friend offered to show legislation and Guide Dog certificate, the manager still refused, and went into the back several times to "check". When the manager finally came back, he denied ever saying that the guide dog must stay outside, while customers at other tables confronted the manager/owner, confirming that he did in fact say that the guide dog must stay out. He mentioned that the reason for the misunderstanding was that he didn't want to disturb other customers with the guide dog. To that, other customers told the manager/owner that they had no problem with the guide dog, and the only problem they were having was with his attitude. He then tried to make excuses and come up with examples, which made no logical sense to anyone listening. He also tried to blame the waitresses for the whole incident, saying they were uneducated and denying that he himself was uneducated as to the law requiring accommodation for guide dogs. Do not eat here, Dinaki's discriminates against people with disabilities.
I've been here a couple times and the food is great. The duck confit lettuce wraps are delicious although the portions are incredible small. There was barely enough confit for two tiny wraps. All the bowls I've had are delicious but again, on the small side. Service is efficient. Bring your appetite and your wallet!
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