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Metro Vancouver Restaurant Reviews
Townhall Public House3140 King George Highway, Surrey
I don't know how they stay in business.
By Julumkana of Coquitlam, B.C. (52 Reviews)
Submitted Monday, July 25, 2016 - 9:03pm [Dine in]

I was at Town Hall for the first time for a fundraiser. The place is pretty nice, wait staff if superb, very friendly and able to keep us happy despite the slow service. We waited almost 2 hours for a burger and fries. It wasn't worth the wait either, the burger was pretty tastless although it looked good. Lacked seasoning. I don't know if the quality suffered because it was a fundraiser night or if they just don't know how to makes burgers and fries. I had fun there because I was with some pretty cool friends. But I don't think i would go back there.

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Oriental Buffet15140 101 Ave, Surrey
Good Value Buffet
By vancouverpiggie of burnaby (51 Reviews)
Submitted Monday, July 25, 2016 - 4:33pm [Dine in]

For 11.99 lunch and I think either 14.99 or 15.99 for dinner, i am not going to complain.

i came for the lunch and all these reviews here keep saying how bad this place is. well you're paying 12 bucks. it's either here or mcd and here is 100 times better than mcd.

for 12 bucks, this is what you can expect.

pros

- 50-60 items to choose from, 75% of them were, surprisingly, quite good.
- utensils, plates, tables were all clean.
- pork, chicken, seafood - read again - SEAFOOD. seafood is shrimp, squid and fish. fried squid is awesome.
- not overly greasy, as what many are saying. food is slightly better than food court chinese food.
- the fish and seafood are best tasting. although frozen, they do what they can to make the seafood tasty.
- dessert is not bad - ice cream, cookies and cakes. ice cream is not half melted but at perfect temperature.
- the honey garlic ribs and sweet and sour porks are good tasting.
- great service.

cons

- pork is not the freshest, not as in going bad, but using yesterday's leftovers.
- sushi is not cold enough but fresh ingredients used nonetheless. a maintaining issue.
- pork hock could use a little more flavor and longer cooking time.
- fried chicken drums sticks were dry but good flavors and crunchy.

again, the pros far outweigh the cons and for 12 bucks lunch, it beats out uncle willy's by a long shot despite uncle willing having a far superior location.

one recommendation to the owners is to clean up the outside building walls. a fresh coat of paint would do wonders for this restaurant's external look as, initially if you drive by, you would think this building was getting prepped for demo or razing.

i would return whenever possible if i am in surrey. it's really good value and decent quality.

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Yokohama Japanese Restaurant12251 No.1 Road, #140, Richmond
gross meal
By knowmytaste of surrey (12 Reviews)
Submitted Monday, July 25, 2016 - 11:12am [Dine in]

We came from Surrey and thought that we give it a try.
Big mistake. We ordered the seafood teriyaki which I thought it would be a good choice. After all, what can
go wrong with this. It comes with what they call a 7 course which includes miso, sunomono salad, tempura,
meal and ice cream. The miso & salad was so so. Tempura was decent. Dinner was completely deep fried
with teriyaki sauce over it. It was gross. The scallop was size of a dime covered in batter. Fish was
so dry from over deep fried. Ice cream was the only good item.
We had a coupon which still wasn't worth it at all. Imagine if the meal was fully priced.
Never again..

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Billy Miner Alehouse22355 River Road, Maple Ridge
Why is it so hard to provide decent service
By princess123 of New Westminster BC (149 Reviews)
Submitted Saturday, July 23, 2016 - 12:16pm [Dine in]

Went got lunch on a weekday. We've been before and it's nice to sit at the bar facing the street outside and have a pint of cider. But I'd eat elsewhere I think. Burger was ok fries were super crispy but tasteless. Veggie breakfast wrap was ok but STOP putting goat cheese in everything - it's freaking GROSS. I didn't see it had goat cheese and it was ruined . I didn't eat it and was not asked why. Wanted to take a perogie pizza home to our teenage son but was flat our refused because it was the special. We could order any other pizza to go. But those are the toppings he likes. No. We would even have paid a higher price. Stupid rules and service like that make me think twice about going back or recommending to friends.

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Paulies Kitchen1132 Mainland Street, Vancouver
This Place is LOUSY!
By Scotty1 of Vancouver (downtown) (1 Review)
Submitted Monday, July 18, 2016 - 9:37pm [Dine in]

Food is poor, service is bad. Complained to manager that I will put a bad review and he said it's your prerogative. He did not care that I stated the noodles were uncooked, the garlic bread was $5 (the waiter did not mention that and should have) The food prices are outrageous. People should refuse to take this mediocre poorly run restaurants and stop going! The standards are below par, Tim Horton's has better service.

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IHOP - International House of Pancakes8170 120th Street, Surrey
Very Well Run Location
By doughgirl of New Westminster (42 Reviews)
Submitted Sunday, July 17, 2016 - 9:49pm [Dine in]

This is a very well run "IHOP" location. My sister & I arrived shortly after 10 a.m. this Sunday morning. The waiting area was so full it extended outside of the restaurant. Yikes. We gave our name for the wait list. A mere 15 minutes later our name was called!
There were many servers and all staff seemed well organized. We received our food within a few minutes of ordering it and probably left about a half hour later. Completely hassle free.
We ordered "Cheese Blintz" and "Raspberry Sweet Cream Cheese Crepes". DEEElicious! Can't get them at any other chain restaurant in the Lower Mainland either.
Note, during peak hours the parking lot fills up quickly so you may have to park outside of it.

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I Love Sushi228 Schoolhouse St, #3, Coquitlam
Quality
By goddard of coquitlam (12 Reviews)
Submitted Sunday, July 17, 2016 - 12:33pm [Dine in]

I love Suchi has become a regular restaurant for both eat in and take out. A wide menu selection, quality, fresh healthy ingredients, and professional crafting make this a 3 times a week pleasure for me. The owners and staff remember my special requirements, without any reminder from me. I am always greeted as a friend more than a customer.

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Chau Veggie Express5052 Victoria Drive, Vancouver
Manager at Chau Veggie Express Maria Huynh doesn't care about customers
By dininginvancouver2015 of Vancouver, BC (1 Review)
Submitted Friday, July 15, 2016 - 12:32pm [Take-out]

I am disappointed to have to update my review, but the Manager of Chau Veggie Express Maria Huynh leaves me no choice.

They are incredibly busy, so they don't care if you have an unpleasant experience (or multiples of them).

I have been a dedicated and loyal patron for the last 8 months (embarrassingly eating here about twice a week). I contacted the manager "Maria Huynh" with my issues with NO RESPONSE AT ALL.

Eventually your declining service will catch up with you. You are enjoying the glory of your busy days but I am very disappointed on how my complaints were dealt with (as in...NOT AT ALL) and left a sour taste in my mouth.

I will miss your food.

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Boiling Point4800 No. 3 Road, Unit #130, Richmond
POISON FOOD!! with bad reaction!!
By imcatherinelin of Richmond , BC, Canada (1 Review)
Submitted Monday, July 11, 2016 - 11:45pm [Dine in]

I used to love this place a lot though not anymore after having this bad bad experience. I don't even want to give a single star to them.
Last Saturday, we were enjoying the meal then at the end found a PLASTIC BAG INSIDE THE POT!!!!!! Imagining it boiling and poisining the food entire time made my appetite disappear. But what pissed me off most was the reactions they took, wasn't sincere at all. They just said sorry in a small voice then first offered us an another hotpot for free, which is super stupid cuz we were obviously full, then instead they gave us an offer for a free drink and 10 percent coupon which is gonna expire in 3 months but who's gonna want to go back to a place like this... My anger reached to the boiling point as their name...
I strongly don't recommend going to this place, but if you still want to try just don't forget to search inside the soup before starting to eat!

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Troll's at Horseshoe Bay6408 Bay Street, West Vancouver
Awful Hostess
By Lil of White Rock , B.C. (1 Review)
Submitted Monday, July 11, 2016 - 2:37pm [Dine in]

Went on a Sunday afternoon in July. Line up was long but was in the area and looked forward to eating fish and chips with my husband and 4 year old son. When our turn was up, the hostess said we had to go on waiting list. I happily obliged, gave my name and stepped to the side. The family behind us had 4 people. Magically a table turned up and rather than seating in order, the hostess decided to seat that family first. I was confused and said to the hostess, "Um... excuse me...we're 3 people and I believe we're on waiting list?". She just ignored me, walked passed me and the family she was seating looked at me while shrugging awkwardly and said, "oh, we don't know why, sorry about that" and followed the hostess while asking her why they got seated first. When the hostess came back, I asked for an explanation. She gave non responses and said it was the restaurant's policy and that different sized groups will be seated at different sized tables. I told her I was interested to see how much smaller a 3 person table will be from a 4 person table. She continued to be non-apologetic and curtly said there'll be a table for us in 2 mins... as if I was being annoying and impatient. Even the group behind that family asked why we didn't get seated. Our conclusion was that maybe she's very disorganized and frazzled? 15 mins later, we got a table, low and behold it was the same size and in the same area as the family she seated 15 mins before. When I asked her for a proper explanation, she went back to giving non-responses. I said to her, I can accept that she made a mistake/ was frazzled etc. but her non-responses about restaurant policy and different sized groups and tables made no sense because 3 people and 4 people tables tend to be the same size. She pretty much said, 'ok whatever sorry'. Very disappointed that I had to beat an apology out of her and also baffled as to why she was so adamant, despite 3 people approaching her as to why the other family got seated before us, that she was right. Begs to question, was it a racial thing? My family is Asian and the family behind us is Caucasian; she is also Caucasian. Doesn't matter if you waited in line, was polite and pleasant, you'll still be put second if you are Asian? Anyhow, our waitress was great and the food was delicious. We each had fish and chips with chowder. Plates of food covered the whole table. But way to ruin an otherwise cheery Sunday. Extremely disappointed our go to restaurant in Horseshoe Bay has a hostess that operates in this manner.

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Buckstop833 Denman Street, Vancouver
BBQ Pitmaster this place is NOT!
By 99north of Squamish (32 Reviews)
Submitted Sunday, July 10, 2016 - 10:24am [Dine in]

Having been in the BBQ hobby for the past 4 years now we decided hey why not were right in the area so we stopped in on a Saturday afternoon, 6 people including us were in the restaurant. We seated ourselves and the waitress came over and gave us the menus and asked if we wanted drinks,,we said no just water would be fine. After 15 minutes she came back to get our order,,,said Oh I totally forgot about your water,,,which tuned into another 10 min before it was there, Okay,,,6 people and she couldn't get water to the table>>??
We ordered a smoked brisket and a pulled pork sandwich to share, and after 25 minutes it arrived, pulled pork order spot on,,,brisket order not so much. Just brisket on a board, no bun, i asked if this was the sandwich,,,she said oh miscommunication with the chef??
Long story short,,,they just stuffed the brisket in a bun and said here you go!

Now to the best part,,,Pulled pork,,now I have smoked dozens of these babies and know what pulled pork should taste like, and not a gloppy wet mess on a soaked thru bun.
The brisket had NO smoke on it whatsoever,,,it was like it was steamed or something but if it was smoked,,someone forgot to add the wood!
Now I know how hard it must be to have a BBQ joint in a small venue,,,electric smokers because of space and requirements etc etc,,but I've eaten some pretty good Q all over and even made some outstanding Q of my own
but Buckstop I am afraid to say, unless it was an off day for them, is not the best BBQ in Vancouver.
sorry to say,,,we will not return
Pitmasters they are not!

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Amici1747 Marine Drive, West Vancouver
Two Strikes and Amici is out
By Chicklet of West Vancouver (21 Reviews)
Submitted Saturday, July 9, 2016 - 10:27pm [Dine in]

Tonight was one of the most disappointing dining experiences in many years.
The food is not thoughtfully prepared and reconstituted rather than fresh. It actually tastes Dated.
Tonight's horror story was beef liver disguised as veal. My partner and I both ordered it ( it was recommended as a special) and we were shocked by the taste and texture. We could not saw off even a small piece since the liver had the consistency of leather.
The waitress did not once come by to check on us ( now I know why ...she clearly knew it was bad ) and was very curt.
This was a second visit. The first was to try it out ( Very indifferent food) and we gave it another chance tonight.
Never again !

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Faubourg2156 West 41st, Vancouver
My Review of Faubourg Paris
By Gumboo of Vancouver (2 Reviews)
Submitted Saturday, July 9, 2016 - 5:57pm [Dine in]

I put a lot of thought to see if I should share this review or not, then I came to the conclusion that I must. To be clear, I should explain few things briefly first and then I move to the issues. The beginning is about the good past days; and I write it in detail because first, I must be fair and second, I want you to know that I KNOW THIS PLACE VERY WELL, and third, I used to care so much for Faubourg (OLD FAUBOURG WAS HOMEY FOR ME, MY FAMILY, AND FRIENDS).

Anyway, I was a fan, and a very loyal customer. And I liked this place not only for myself and family, but also friends. Every time, I wanted to do a favor for friends or to treat them, Faubourg or Faubourg gift card was the first and sometimes my only choice. I was a regular since 2014 when Faubourg was opened in Park Royal West Vancouver. And I was so happy that finally we, the West Vancouverites, have such an excellent coffee shop/ bakery in our neighborhood. I used to visit Faubourg almost every day, sometimes twice a day. Everything was excellent as I said before, customer service A+; friendly atmosphere A+ ; very nice and welcoming owner who really cared about what he is offering, how he is running his business, and how he is treating his customers ( a lovely man indeed: for sure 3 pluses A+++). The list goes on: Very clean store with beautiful décor , “TO DIE FOR” croissants, especially pistachio and almond or those cute macarons. Sandwiches tasted great, fresh and fulfilling, pastries elegant design and delicious, almond slices were rich and flavorful; perfect match for a pot of high quality tea or tea latte in late afternoon (VERY SATISFYING).

But now, the place is so disappointing that I don’t like to go back there. And it is disappointing not because every single awesome product changed to something bad, not at all (and it is not fair to say so). But now, I witness huge issues with quality service and some major products; so that me and other regulars do not like the place anymore. This place is not the Faubourg we knew.

First issue, croissants are not fresh anymore (especially the early morning ones). They bring croissants from far location (Rivershore) or sometimes I noticed they are old, dark, with lots of powder (to cover the dark spots). Then, I found out they are leftovers from the day before. Surprisingly, croissants are sold for the same price as fresh out of oven ones. It seems somehow, the management does not care about park royal customers anymore as this is not a problem with other 2 stores.

Second, it seems you can’t trust management with your orders. Me and collogues had a breakfast party while ago and I told them I will bring fresh croissants from Faubourg: From “Artisan of croissants” (MY EXACT WORDS). Since I knew the park Royal store do not have fresh croissants before noon, I put the order into Kerrisdale location for 50 croissants (30 pistachio and 20 almonds), I called management in advance to make sure I will receive fresh out of oven product and she promised to deliver best quality. Friday early morning, I went to pick up my order, things were ready in 2 big boxes (top pistachio, bottom almond). I checked the top ones; excellent fresh looking and assumes it’s the case with the other box as well. So happy and tipped the baker for 30 dollars and left to my company. And then bam, what a big disappointment? The Almond croissants were so old, dark and non- fresh to the point that my co- workers notice the difference in terms of freshness (between pistachio and almond I mean). But what could I do at that moment? Later on, I texted the picture of those obviously dark old almond croissants to the manager of Kerrisdale location. Her response: they look good to me, no they are fresh,…..
Instead of following on what happened and what was wrong, instead of appreciating the loyal customer (and she knows me very well), she reacted with very rude and disrespectful manner and also denied the fact that almonds are not as fresh as pistachios. To be clear, if she did not deny or reacted rudely; or if she just follow up on my concerns, I wouldn’t be as hurt and disappointed.

Third, the quality of product and service is very poor at Park Royal.; and I came to the conclusion that management really does not care for West Vancouver customers anymore. You should know what you receive depends on the location you are visiting (they have 3 stores) and who is on shift. You go to Hornby or Kerrisdale, things are usually consistent and good in general; and if you visit Park Royal store, you could be served with tasteless cold Latte. About Sandwiches, they are definitely very good and tasty in Kerrisdale or Hornby, but not in Park Royal (they taste and look different).

I mentioned the issues I am concerned with. To be fair and honest, I still think the rest of their product is still excellent. But what I am looking for is their old pattern: Consistent quality product and service. Yes bad things or poor quality of product or service may happen. It is natural, part of doing business, and part of receiving service on our side as customers as well. I never looked for absolute and 100 percent perfection all the time. This is not practical and I truly believe as a loyal/ practical customer, I also have a duty of ignoring minor issues or the so called “it happens sometime”. But when these problems become the norm, and when I witness different service and product in different locations, that’s a warning sign to me. In short, I find Faubourg management inconsistent, non- proffessional, and unreliable. What a disappointment!!.

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Faubourg769 Hornby St, Vancouver
My Review of Faubourg Paris
By Gumboo of Vancouver (2 Reviews)
Submitted Saturday, July 9, 2016 - 5:56pm [Dine in]

I put a lot of thought to see if I should share this review or not, then I came to the conclusion that I must. To be clear, I should explain few things briefly first and then I move to the issues. The beginning is about the good past days; and I write it in detail because first, I must be fair and second, I want you to know that I KNOW THIS PLACE VERY WELL, and third, I used to care so much for Faubourg (OLD FAUBOURG WAS HOMEY FOR ME, MY FAMILY, AND FRIENDS).

Anyway, I was a fan, and a very loyal customer. And I liked this place not only for myself and family, but also friends. Every time, I wanted to do a favor for friends or to treat them, Faubourg or Faubourg gift card was the first and sometimes my only choice. I was a regular since 2014 when Faubourg was opened in Park Royal West Vancouver. And I was so happy that finally we, the West Vancouverites, have such an excellent coffee shop/ bakery in our neighborhood. I used to visit Faubourg almost every day, sometimes twice a day. Everything was excellent as I said before, customer service A+; friendly atmosphere A+ ; very nice and welcoming owner who really cared about what he is offering, how he is running his business, and how he is treating his customers ( a lovely man indeed: for sure 3 pluses A+++). The list goes on: Very clean store with beautiful décor , “TO DIE FOR” croissants, especially pistachio and almond or those cute macarons. Sandwiches tasted great, fresh and fulfilling, pastries elegant design and delicious, almond slices were rich and flavorful; perfect match for a pot of high quality tea or tea latte in late afternoon (VERY SATISFYING).

But now, the place is so disappointing that I don’t like to go back there. And it is disappointing not because every single awesome product changed to something bad, not at all (and it is not fair to say so). But now, I witness huge issues with quality service and some major products; so that me and other regulars do not like the place anymore. This place is not the Faubourg we knew.

First issue, croissants are not fresh anymore (especially the early morning ones). They bring croissants from far location (Rivershore) or sometimes I noticed they are old, dark, with lots of powder (to cover the dark spots). Then, I found out they are leftovers from the day before. Surprisingly, croissants are sold for the same price as fresh out of oven ones. It seems somehow, the management does not care about park royal customers anymore as this is not a problem with other 2 stores.

Second, it seems you can’t trust management with your orders. Me and collogues had a breakfast party while ago and I told them I will bring fresh croissants from Faubourg: From “Artisan of croissants” (MY EXACT WORDS). Since I knew the park Royal store do not have fresh croissants before noon, I put the order into Kerrisdale location for 50 croissants (30 pistachio and 20 almonds), I called management in advance to make sure I will receive fresh out of oven product and she promised to deliver best quality. Friday early morning, I went to pick up my order, things were ready in 2 big boxes (top pistachio, bottom almond). I checked the top ones; excellent fresh looking and assumes it’s the case with the other box as well. So happy and tipped the baker for 30 dollars and left to my company. And then bam, what a big disappointment? The Almond croissants were so old, dark and non- fresh to the point that my co- workers notice the difference in terms of freshness (between pistachio and almond I mean). But what could I do at that moment? Later on, I texted the picture of those obviously dark old almond croissants to the manager of Kerrisdale location. Her response: they look good to me, no they are fresh,…..
Instead of following on what happened and what was wrong, instead of appreciating the loyal customer (and she knows me very well), she reacted with very rude and disrespectful manner and also denied the fact that almonds are not as fresh as pistachios. To be clear, if she did not deny or reacted rudely; or if she just follow up on my concerns, I wouldn’t be as hurt and disappointed.

Third, the quality of product and service is very poor at Park Royal.; and I came to the conclusion that management really does not care for West Vancouver customers anymore. You should know what you receive depends on the location you are visiting (they have 3 stores) and who is on shift. You go to Hornby or Kerrisdale, things are usually consistent and good in general; and if you visit Park Royal store, you could be served with tasteless cold Latte. About Sandwiches, they are definitely very good and tasty in Kerrisdale or Hornby, but not in Park Royal (they taste and look different).

I mentioned the issues I am concerned with. To be fair and honest, I still think the rest of their product is still excellent. But what I am looking for is their old pattern: Consistent quality product and service. Yes bad things or poor quality of product or service may happen. It is natural, part of doing business, and part of receiving service on our side as customers as well. I never looked for absolute and 100 percent perfection all the time. This is not practical and I truly believe as a loyal/ practical customer, I also have a duty of ignoring minor issues or the so called “it happens sometime”. But when these problems become the norm, and when I witness different service and product in different locations, that’s a warning sign to me. In short, I find Faubourg management inconsistent, non- proffessional, and unreliable. What a disappointment!!.

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Indian Bombay Bistro7558 6th St, Burnaby
Nothing special
By Norman of Vancouver East (75 Reviews)
Submitted Saturday, July 9, 2016 - 10:54am [Dine in]

I think they should consider dropping the a la carte menu for lunch. The prices are high enough that they could throw in rice and naan. The food was OK, but didn't stand out in any way, considering you can get a good meal at a better price right cross the street.

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Brew Street Craft Kitchen3224 St. Johns Street, Port Moody
Enjoyable lunch
By Zeero of delta (13 Reviews)
Submitted Wednesday, July 6, 2016 - 5:43am [Dine in]

I have been in here for lunch a few times. The menu has traditional pub fare but I tend to repeat dishes I really like. I am a fan of their nachos and mac and cheese. The shrimp dumplings with a spicy mustard are also good. The place is spacious and has a lot of tvs. The service was very good.

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Vegan Pizza House2119 Kingsway, Vancouver
You Don't Have to Be Vegan to Enjoy Their Pizza
By leonard h of Vancouver (39 Reviews)
Submitted Tuesday, July 5, 2016 - 11:58pm [Take-out]

Their pizza looks better in real life than it does as advertised on their website. It's a beautiful thing, made with care and skill, and loaded with toppings. The sauce is excellent. The crust is perfect. It is very tasty. And for only $20.00 we had a meal big enough for three people. I'd call that a good deal in Vancouver.

Still, I was going to give Vegan Pizza House 4 stars rather than 5 because vegan cheese is not as good as real cheese, and vegan meat can't compare in flavour to real meat...but then I realised that despite these things, their pizza is still fantastic, and that impressed me all the more.

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Empire Seafood Restaurant5951 No. 3 Road, #200, Richmond
Wedding banquet
By Gary Phan of Vancouver (1 Review)
Submitted Tuesday, July 5, 2016 - 12:12am [Dine in]

If your planning to have a banquet here PLEASE READ THIS FIRSTThis used to be one of my favorite restaurants. I believe the food quality is good and the place looks real nice. We decided to have our wedding banquet here in june. I am Very disappointed with having it here. The reason for the 0star they cheated us on the food, DIDNT serve my wedding cake, also never asked if i wanted to take the cake home, one of their staff took my suit jacket. Both the Boss MR.WONG and the manager IVAN wont do anything about this situation because this is how they choose to run the business. Once money has been paid All they say is "SORRY" Continue reading for full details

I had everything discussed and written in contract few days prior to the event.

We wanted the Lazy susan and have the whole plate of food on each table instead of individually served. Also we brought $800 for a edible wedding cake.

When the food was being served i asked the manager IVAN why are some tables individually served and he said that the tables requested that way. so i went with it. the next day I hear complaints from my colleagues 3 tables including my boss. They said they asked the server 3 times to leave the food on the table and server still ignored them. Usually in a 10 course meal there are always left overs. in this case my colleagues left hungry and had to resort to eating MCDONALDS and NO.9 restaurant which is so embarrassing.

Empire were short staffed as people requesting pop or a cup and it would arrive anywhere from 1hr to never coming. Real rude slow service. Service was good for me of course i was paying them.

Our wedding cake was assembled by the Vendor at the location, we specifically told IVAN that its a real cake few days ago. The night of we had the first cut and the cake just sat there. i was way too busy dealing with other stuff. the staff never cut the rest of the cake. end of the night about 3 tiers left on our cake. Our friends that stayed late had a few slices and when they walked away from the cake it was suddenly wheeled away assuming its gonna be packaged up. That was the last we've seen on it again its was not our issue to be chasing them for everything. The restaurant needs to do the job we pay them for. The staff probably split the cake.

How my jacket went missing? It was hung at the head table with a flower attached to it. it was there all night until they started cleaning up the head table i didn't realize that i forgot my jacket. i called the next day and they "asked" if anyone has seen it but of course nothing. They have cameras all around the restaurant and they cant have a look at the footage if it wasn't one of the staff then they have nothing to hide.

none of these issues where brought to me until the next day i called empire right away about all this and IVAN said he cant do anything. So i requested to talk to the boss. i called and called and the boss seems to be avoiding me. I left my number for him to call me back and it never happens. i guess obviously they don't care about repeat customers. I hope everyone keys an eye out for all these snakes.

I'm not saying not to have your banquet here but just think twice and be very careful. I really didn't expect a fine dining chinese cuisine would do such things. will never step foot here again.

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Koyuki Sapporo Ramen795 Jervis Street Vancouver C, Vancouver
Why bother when there are so many choices
By clumsywaiter of Metro Vancouver (22 Reviews)
Submitted Sunday, July 3, 2016 - 10:07pm [Dine in]

Came here on a Thursday night shortly after their grand opening. Was a disaster from the beginning. The waiter was running back and forth as the were short staffed (more on that in a moment)

We ordered two bowls of ramen and Gyoza.
Gyoza was too soft and edges tasted hard - first strike
Ramen came out a whopping 40 minutes later and this is not just our table, everyone's dinner was late - strike two.

Final strike - the broth was cold! They have to re-heat it in the microwave and the food didn't even look like it did in the menu.

The waiter did explain they were short staffed that night, as two waiters called in sick. He had to come out of the kitchen to help...they did apologize and comp'd our meals...but we won't be back. Simply too many good ramen restaurants in the area.

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Moby Dick Restaurant15479 Marine Drive, White Rock
Worst Fish and Chips in B.C.
By mcjardine of whiterock (34 Reviews)
Submitted Sunday, July 3, 2016 - 1:41pm [Take-out]

Expensive,over rated,chip oil hasn't been changed in a long time, they just keep adding oil. Soggy chips. Fish just OK. Why would anyone enjoy this sub standard fare. Wake up people and look three doors down at any one of the much better Fish and Chippy. LAST TIME, thank goodness I didn't pay so didn't complain.

  • Food
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  • Value